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Weekend Vibes

Beach Essentials

FAQ

Orders & Shipping

What payment methods do you accept?

We accept the following forms of payment: Visa, MasterCard, American Express, PayPal, Discover, JCB, Diners Club, Apple Pay, Google Pay, Shopify Pay and Sunday Supply Co. Gift Cards.

Afterpay is currently only available for our Australian, New Zealand and North American customers.

How can I use a voucher or code?

After you have added your items to your cart, please select to proceed to checkout. You will then have the option to add your discount code or promo code to your order. Please bear in mind, only one discount code can be redeemed per order.

How do I make changes to my order?

If you require any changes to your order including correcting address details and styles, please contact us immediately at orders@sundaysupply.co to ensure adjustments can be applied promptly.

If your order has already been processed, Sunday Supply Co. accepts no responsibility for incorrect details entered. However our usual returns process is available - please see here

What if my order arrives damaged or faulty?

For faulty items please email us at orders@sundaysupply.co so that our returns team can arrange for the damaged/faulty goods to be repaired or replaced as soon as possible. 

The item must be in new and unused condition. We will assess the fault upon return and reserve the right to repair or replace. If the item is no longer in stock, a full refund will be issued.

Products & Styles

Do your Umbrellas have a UPF rating?

Both our Beach and Travel Umbrellas are made from UPF 50+ colour fast fade-resistant premium fabric.

Our canopies block out over 98% of harmful UV rays so you can enjoy your shade maker knowing you're well protected from the sun.

How do I clean and care for my Umbrella?

Thanks to our premium colourfast fade resistant fabric, your umbrella can simply be spot cleaned with warm soapy water as required.

When not in use, we always recommend storing your umbrella in its matching carry bag either indoors or undercover.

For more detailed information read our care and cleaning page here.

Can my Umbrella be repaired?

For all repair queries please get in touch with our Customer Service team here.

Please note: we'll need you to attach some relevant photos, a brief description of the problem and your original four digit order number so that we're able to best help resolve.

Do you have gift cards?

Yes, our gift cards vary between $100 - $250 in amount and are valid for 12 months via our website only.

Please note: these are non transferrable and cannot be redeemed for cash. 

You can purchase yours right here.

Where can I find a base/stand for my Umbrella?

Our Beach Umbrella poles are 32mm in diameter and work really well with all standard bases that we know of.

We recommend a simple concrete or steel stand/base - typically purchased from your local hardware store.

About Us

Where are you based?

Our team is based in Byron Bay, Australia. You can find us at 3/16 Tasman Way, Monday - Friday.

If you'd like to arrange a time to stop by and check us out please get in touch via email at hello@sundaysupply.co